Emergency relief food package are also available for vulnerable people by calling call the coronavirus hotline on 1800 675 398.
Find more information on these packages click HERE
Home Safe Haven
Haven Home Safe has extended their emergency food and financial assistance to Torquay. Emergency Relief is short-term financial assistance in times of crisis to meet immediate basic needs. It is a free service.
Do you need any of the following?
•Assistance with utility bill payments
•Support-services information and/or referrals
For assistance and to make a phone appointment please call their Emergency Relief worker:
The Surf Coast Shire has compiled a page of information and resources (including local food support) to help you through the current situation. Visit their page HERE
Warm Safe Home for Older Victorians
If you or someone you know is struggling to pay the bills, a financial counsellor may be able to help. Financial counsellors are qualified professionals, approved by the government to:
A warm safe home is the right of every Victorian, learn more at www.warmsafehome.org.au
Support and Referral Services at Torquay Community House
Free Tax Help
Your taxes might be more complicated than ever this year so if you're eligible why not ark for some free Tax Help? Our Tax Help Volunteer Jean will be offering phone appointments to get your tax return sorted.
To arrange an appointment please email your name and contact number to email@example.com or leave a message on our office phone: 5261 2583 and Jean will book a time with you.
Check your Tax Help eligibility HERE
Do you need to talk over any life issues such as; relationships, work/retirement, personal esteem or goal setting, grief and depression, family or life struggles? These sessions are with Jan Cheatley who has 30 years’ experience in the counselling field and specialises in empowering people and encouraging a positive life experience. Cost: $20 tel 5261 2583 for an appointment.
We understand that this is a financially difficult time for many people so if you are experiencing financial hardship and would still like to attend counsellng please contact us HERE and we be happy to assist.
Torquay Food Aid Drop Off
Torquay Community House is currently closed for drop off but donations can currently be dropped off at IGA.
Justice of the Peace
Contact us for details of local JP’s
Surf Coast Legal Aid
Headspace Geelong supports young people, from 12-25, who are going through a tough time.
The service is free and confidential. they assist young people in four key areas; Physical Health (incl.sexual health), Mental Health, Alcohol and Other Drugs and Work and Study Support. Visit their page HERE
This lockdown has put a lot of stress and pressure on people and increased the risk of family violence. If you or someone you know might need help please contact The Orange Door in Barwon on 1800 312 820 or firstname.lastname@example.org.
In an emergency please call 000
Click HERE to find more information on their website
(the quick exit link on top right corner will immediately take you out of the site if you are at risk by being seen using the site)
Need some advice as a tenant or landlord?
For information on tenants rights please go HERE